MANAGED CHINA SUPPLIER QUALITY
A remediation project fixes the state of your evidence once. This keeps it true, month after month, without you hiring a quality manager in Shenzhen.
EVIDENCE DECAYS BETWEEN AUDITS
A design file is accurate on the day it is finished. Then the factory finds an equivalent component at lower cost, moves a line, replaces a machine, or loses the operator who knew why a step was done a particular way. None of that is misconduct. It is a factory operating normally.
The problem is that your quality system does not learn about any of it unless something makes it learn. Most companies discover the drift at the worst possible moment: during an audit, during a complaint investigation, or when a component change turns out to have affected a safety control nobody had labeled as one.
WHAT THE PROGRAM INCLUDES
Scoped to your device family, your factory, and your risk profile.
Ongoing oversight
- Monthly supplier quality review
- Supplier change monitoring, including critical components
- Nonconformance and CAPA follow-through to closure
- Validation and calibration maintenance tracking
- Training record currency
On the ground
- Periodic on-site factory visits
- Verification that changes were implemented as approved
- New supplier and new component assessment
- Issue escalation with someone physically present
- Language and time-zone coverage
Back to you
- Executive status reporting
- Complaint and field-feedback coordination
- Audit readiness maintained rather than rebuilt
- Shared workspace access for both companies
- A named person who knows your program
WHAT MAKES THE RETAINER EFFICIENT
The program runs inside the same shared workspace as the rest of your engagement, so a change proposed at the factory arrives as assigned work rather than an email, the approval is recorded against the version that was actually reviewed, and the audit evidence accumulates as a by-product of running the month properly.
That is the difference between a monthly report you file and a quality record you can hand an auditor. See how the workspace works ›
This fits when
- Production is steady
- You are shipping regularly and the factory relationship is ongoing rather than a one-off build
- Your quality team is small
- Capable, but carrying more scope than headcount, and not able to be in Shenzhen every month
- The factory changes things
- Components, processes, people, or sites, and you would rather hear about it from us than from an auditor
KEEP IT TRUE AFTER THE PROJECT ENDS
Most programs start after a diagnostic or a remediation project. If you have already done that work elsewhere, we can pick it up from where it stands.