QMSR OUTSOURCED-MANUFACTURING DIAGNOSTIC

A fixed-scope engagement that tells you exactly where your evidence stands, what is genuinely missing, and who has to fix it, before you commit to a larger program.

7–10 days Business days
One device family Product scope
One factory Manufacturing site
~100 records Indexed evidence

WHY THIS COMES FIRST

Most quality remediation projects are scoped before anyone knows what is actually missing. The result is a proposal built on assumptions, and a budget that moves once the real state of the evidence becomes visible.

This engagement exists to produce a defined answer instead. In under two weeks you get a map of what you have, a matrix of what is missing against the requirements that apply to your device, a written division of responsibility between your company and the factory, and a remediation plan ordered by risk and deadline. You can act on it with us, with another partner, or on your own.

WHAT YOU RECEIVE

Ten deliverables, every one of them a document you keep.

  1. Device and regulatory-role map

    Product classification, applicable requirements, and which regulated role each party actually occupies: specification developer, contract manufacturer, importer, labeler.

  2. Audit and milestone scope confirmation

    What the upcoming audit or milestone will actually cover, so remediation effort goes where it will be examined.

  3. Existing-document and executed-record inventory

    Everything that exists today, classified and, critically, separated into controlled procedures versus executed records.

  4. Legacy Part 820 to current QMSR / ISO 13485 cross-reference

    Your existing checklist mapped into the current framework, so work already completed is preserved rather than repeated.

  5. Design file evidence map

    Design History File and Medical Device File / Device Master Record structure, showing which records fill which section and which sections are empty.

  6. Requirement-to-document gap matrix

    Each applicable requirement traced to the evidence that satisfies it, or flagged where nothing does.

  7. Critical risk and V&V chain review

    For your highest-severity hazards: does the chain from risk control to verification evidence to production test actually connect?

  8. Specification-owner / factory responsibility matrix

    A written allocation of who owns design, changes, validation, supplier approval, complaints, and records. This is the document most outsourced programs are missing.

  9. Prioritized 30/60/90-day remediation plan

    Ordered by regulatory exposure and deadline, with the work that requires factory presence identified separately.

  10. Leadership readout

    A briefing your executives and board can act on, in language that does not require a quality background.

The EquatorOps workspace is included. Your evidence map, gap matrix, and action list are delivered in a shared workspace that you, your factory, and our team can all work in, rather than a static report that is out of date the week after you receive it. It is part of the engagement, not a separate software purchase. See how the workspace works ›

What we need from you to start

  • The audit notice or milestone date, if one exists
  • An index of your current documents and checklist
  • ISO 13485 certificate, audit report, and any open findings or CAPA status
  • Product, regulatory, risk, test, and safety-certification records you hold
  • Design transfer and manufacturing records, or access to the factory's
  • A named contact at your company and one at the factory

What happens next

  • Most companies move directly into remediation, either at the factory or in their own design file
  • Some take the plan and execute internally, which is a legitimate outcome the deliverables are written to support
  • Where the work requires factory presence, our Shenzhen team leads it on site
  • Where the fix is engineering rather than documentation, BOM Quote can carry the design, tooling, and test work
  • Ongoing supplier oversight can continue as a monthly program

SCOPE YOUR DIAGNOSTIC

A short call establishes the device, the factory, the deadline, and whether this is the right starting point. You will get a written scope and fee before anyone commits.